Get started fast without hesitation: ready-made templates
Turning on a widget is easy. But the uncertainty ("what text?", "which channel?", "where do I show it?") can hold you back. With ready-made templates, you'll be live quickly - using copy and settings that work well in practice.
In this article: which template to choose when, what to customize (and what not to), and what to track in the first week to see if it really brings you more leads.
Choose the template that fits your situation
- Service business - People are deciding between options.
Button: "Quick question? Text us." · Opener: "👋 We love to help. We respond fast."
- E-commerce - Quick questions before purchase (size, delivery, returns).
Button: "Question about this product?" · Opener: "We'll help you out quickly."
- B2B / Quotes - You need some context.
Channel: short form or WhatsApp with 1 question ("How can I help you?"). Tip: only ask what you really need.
What to customize (and what not to)
- Do customize: button text, opener message, pages where it shows, language.
- Don't: add extra fields "just in case". Less is usually better.
Where to show (without being intrusive)
- High-intent pages: products/services, pricing, and contact.
- Browsing: on blogs/cases, keep it softer ("Question about this topic?").
- Placement: bottom-right often works well; move it up if it overlaps.
What to track in the first week
- Leads per page: where does it happen?
- Channel for the lead: WhatsApp, call, or form?
- Speed: does the first lead often come in the same day?
Common mistakes (and quick fixes)
- Changing everything at once → Fix: pick one thing at a time (text first, then placement).
- Too many form fields → Fix: keep it short.
- Same CTA everywhere → Fix: customize per page type.
